Shipping policy
📦 Shipping Policy – Ancient Opal Vault
At Ancient Opal Vault, we are committed to delivering your treasures safely, securely, and on time. Please review our shipping policy below to understand how we handle order fulfillment and delivery.
1. Processing Time
· All orders are processed within 1–3 business days.
· Orders are not processed or shipped on weekends or public holidays.
· Custom orders or made-to-order items may require additional processing time, which will be clearly communicated.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
|
Shipping Method |
Estimated Delivery Time |
Cost |
|
Standard Shipping |
5–10 business days |
FREE |
|
Express Shipping |
1-5 business days |
Calculated at checkout |
|
International Shipping |
7–21 business days |
Based on location |
Note: Delivery delays can occasionally occur due to customs or unforeseen circumstances.
3. International Shipping
We ship worldwide! Customs fees, import taxes, and duties are the responsibility of the buyer. Please check your country’s regulations before placing an order.
4. Order Tracking
You will receive a tracking number via email once your order has shipped. You can track your package directly from your confirmation email or via our website.
5. Shipping Insurance
All items are insured during transit. In the rare event your order is lost or damaged, please contact us within 7 days of delivery with photos and your order number.
6. Incorrect Addresses
Please double-check your shipping address before placing your order. Ancient Opal Vault is not responsible for packages delivered to an incorrect address provided by the customer.
7. Questions?
If you have any shipping-related questions, feel free to contact us at: 📧 theopalvault2026@gmail.com
